Banco Itaú - Agência 4442

ATMs keep restarting. I already made a deposit and my $$$ was retained in the machine. I had to wait for the manager to resolve it, even though I didn't have time to wait.

I went to register biometrics and it was very quick and the attendant was very attentive and helpful

Nice atmosphere, it didn't take long to solve what I wanted. Cool service.

Horrible service, I've been trying to validate the password for my savings app for days and no one explained it to me properly as I expected, now my account is blocked, I'm going to change from the Itau branch to the bank branch, which is worth it just because the service is great at the bank

BE CAREFUL WHEN OPENING AN ACCOUNT! Especially with the Everton attendant, when opening my account he informed that there was a maintenance fee in the amount of R$ 25.00, when withdrawing the card he already informed that this amount included family insurance and that if I wanted cancel the value would remain the same. I called the central and they informed that this does not apply and I canceled the charge, that is, the attendant probably acted in bad faith to the point of charging the customer an amount and informing that it is mandatory. That's how Itaú loses customers!!! Attention management!